Today on Breaking Banks we will be discussing the upcoming shifts in banking culture driven by the Gen-Y digital natives and how that translates to the best customer service options for banks and credit unions. How does going digital affect their customer base, what kind of product development will be required to stay relevant, and…

The financial crisis of 2008 increased the mistrust of global financial institutions, and the disruption and increase in mobile technologies lends to the narrative that financial systems are lagging in modernity. To regain the trust of Gen-Y, who all too often are opting out of the banking system, many are studying Islamic financial institutions, which…

Today’s empowered consumers represent an interesting paradox. On one hand, there has never been more ways to reach them. On the other hand, it’s never been harder to truly engage these highly mobile, socially connected, financially astute consumers. According to just released research, the consumption of content on mobile devices is now exceeding online channels,…

In today’s world we adore modern convenience but miss good old fashioned simplicity, like when I use my mobile to look up homemade pickle recipes. We want all the personal touches, but with all the digital speed and information at our fingertips. On today’s #BreakingBanks, Brett will be talking with two players in the digital…

Now that the mobile banking model has proven itself, there is a lot of movement in traditional banks to acquire or build mobile model innovations. Today, Brett is talking to Josh Reich, the CEO of Simple to talk about joining with BBVA and the future of their business. And he will be chatting with Patrick…

The traditional signs of prosperity are a college education and buying a home. Nothing says solid citizen with good finances like making those two investments. But mortgages are scarier now, and it isn’t always clear how much you actually are told you can afford and what you should invest given your circumstances. It is particularly…

We all know mobile disruption is changing the nature and ideas behind retail banking, often not as fast as consumers would like and faster than banks or regulators can keep up. Today, Brett hosts David Horton, Chief Transformation Officer, Mashreq Bank and Suvo Sarkar, General Manager of Retail Banking & Wealth Management for Emirate NBD….

So imagine you are going out to eat with your friends or family. You are sitting at the table, the food is eaten and all you want to do is get the waiters’ attention to pay the check and go. As you wait, your friends have to leave to catch the baby sitter, or your…

So, it is nearly time for the yearly Payments Conference 2014! To give you a preview, Scott Lang, Senior VP, Association Services at NACHA will be joining Brett to discuss the different themes and topics that the conference hopes to address this year, including big data, gamification, regional banks solutions, corporate payment solutions, mobile payments,…

One of the reason’s that banking is so essential is the ability to create loans and capital for growing industry and entrepreneurship. But traditional banking also has so many rules that it can stifle the growth. Technology has stepped in to make the difference, ease the friction, and open access to people and markets that…

Bitcoin can’t stop making the news. One week it is everyone’s darling. The next Mt Gox is crashing on your head. The values are pretty volatile, but if they could just behave, they solve so many problems with the current payments system. So you have to ask yourself if Bitcoin is just sowing some wild…

Running a small business can be a sisyphean undertaking and in the current economic conditions, you need to be able to get the investment and capital quickly in order to take advantage of opportunities as they present themselves. Technology can help level the playing field, optimizing the formerly slow process of getting a loan and…