Social networking and platforms like YouTube, Facebook, Twitter, Instagram and Tumbler are changing the way we share and interact. Unlike traditional broadcast channels, these new channels encourage participation, feedback and dialog, but in an environment steeped in traditional processes that discourage transparency banks are sometimes finding the shift towards a more socially engaged brand a…

Most banks rely on their branch infrastructure for the vast majority of revenue and customer acquisition today. From the basic requirement many banks have for in-person, face-to-face identification and the legacy signature card, for many banks this is a very hard habit to break. But there are already many banks who’ve not only cracked this…

From the check you used to get on your birthday from your Grandma, to your regular monthly salary payment, through to the mortgage or rent payments you make each month – much of the utility we enjoy in banking revolves around payment capabilities. Whether it is card payments at a store, bank to bank payments,…

Remember the last time that you went to your bank branch for advice on lending and investment? Most people don’t. Branches simply can’t compete with digital services that have proven to provide more information in a more timely manner providing a process with less friction between the consumer and what they need, whether it is…

Bitcoin just keeps making the news. Germany recognized it as a legitimate taxable currency just a month ago, and then the site Silk Road, that trafficked drugs and black market items, and accepted Bitcoin as a currency was shuttered by the FBI. However, with the use of mobile increasing and people’s need to move money…