There are several technologies that are challenging to banking. We talk about those on the front edge so often, it seemed like a good time to check in on where the middle is- How much have banks/ banking adapted to the accelerated technological shifts? How are they using AI, bots, machine learning? Have they been able to utilize their tremendous data to serve customers? And can they implement any of these without implementing all of them?
Today, Brett is joined by JP Nicols, co-host and Host of Serial Intrapreneur, and by Philippe Van Fraechem, the General Manager, North Europe & Worldwide Programme Director at EFMA to give us a check up on where the banks really are and what we can hope for them in 2018.
Produced by Rachel Morrissey, Senior Producer, Provoke Media
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