Voice Isn’t Dead – How AI is Changing The Call Tech Game

Consumers today expect call technology to feel human and easy. Are businesses up for the challenge and can they implement Voice AI in a way that keeps regulators from knocking on their doors? On this episode of Tech on Reg, Dara speaks with Jim Freeze, CMO of Boston-based AI company Interactions, about how call technology increases profitability and mitigates risk. A conversational experience that makes customers happy and meets compliance needs: find out if human assisted Voice AI delivers on that promise.