Episode 16 is all about that super important, yet under-discussed topic of customer experience. In this episode we feature two leading traditional banks, coming from opposite sides of Europe. We welcome Mahyad Gilani, Product Owner and Innovator at Rabobank in the Netherlands and Giorgi Kapandze, Head of Product and UX at Space Bank in Georgia….
Read MorePODCAST #290 – Is Banking Finally Ready for AI? (Aired 5/23) JP Nicols hosts Greg Palmer, VP of Finovate Conference Series and Theodora Lau, Founder of Unconventional Ventures discussing some of the major themes from #FinovateSpring: #DigitalBanking, #FinancialInclusion, and #DigitalLending; and one of the themes that emerged strongly: #ArtificialIntelligence. We drill down on #AI a…
Read MorePODCAST #289 Mind the Gaps: Education, Wealth & Tech (Aired 5/16) Hosts Jason Henrichs and Brett King talk with a number of guests about the wealth gap, the education gap and the #technology gap are driving #disruption in traditional #financialservices. Guests include: Ryan Falvey, managing director of Financial Studio, Mark Dowds, founder and chief strategy…
Read MorePODCAST #288 How Regulators Are Shaping the Future of Banking Host Jason Henrichs talks with Meg Tahyar, partner in the Financial Institutions Group at Davis Polk & Wardwell LLP and Sarah Biller, co-founder of FinTech Sandbox about changes happening in unexpected places: regulators themselves. Meg, Sarah and Jason share their thoughts on the FDIC’s inaugural…
Read MorePODCAST #287 Asia Fintech Goes Ballistic (Aired 5/2) Brett King is joined by Jason Cao, Huawei’s global Financial Services Industry President for Enterprise Business Group in #Shanghai, discussing how #EmergingTech is transforming the future of Fintech and #Finserv in #China and Yuxiao Hu, sharing insights on the latest #AI developments there. Then, Brett hosts Matthias…
Read MorePODCAST #285 – Before Open Banking: Do We Need More Open Minds? Host JP Nicols talks with special guest co-host Scarlett Sieber about the wide net she has been casting to break down the latest tech trends and insights in her Tech Tuesday series. Then, we revisit a recurring topic on the show – #OpenBanking,…
Read MorePODCAST #284 – Exploring New Growth Strategies (Aired 4/11) Financial services companies are always looking for new avenues for growth beyond loans, deposits, and payments. Jason Henrichs and regular contributor Ron Shevlin explore the opportunities in POS #lending with Sandeep Bhandari of Affirm, Inc., while JP Nicols talks with Richard Turrin about exploring new ideas…
Read MorePODCAST #283 – Small Things with Big Impact (Aired 4/4) Jason Henrichs talks with Karen Mills, former head of the Small Business Administration about her new book Fintech, Small Business and the American Dream, and Dan O’Malley, CEO of Numerated Technologies, a real time lending platform spun out of Eastern Bank that helps community banks…
Read MorePODCAST #282 – Apple + Conversational AI (Aired 3/28) Brett King and Chloé James are joined by Ron Shevlin and David Birch, discussing the launch of Apple’s credit card. Then, we delve into the world of conversational #AI with Emma Furlong, Clinc Inc. from Boston and Greg Cross, Soul Machines out of New Zealand. What…
Read MorePODCAST #281 – 5G Fintech (Aired 3/21) Brett King examines how #5G is going to change consumer expectations towards low-latency, low friction experiences. Serhad Doken talks Verizon’s 5G Labs and ways startups are collaborating on new tech. We hear from Robert Scoble at Infinite Retina, sharing why self-driving cars will need 5G, and Kul Singh…
Read MorePODCAST #280 East meets (South by South) West (Aired 3/14) Jason Henrichs and JP Nicols host Ron Shevlin, talking Ant Financial’s new core banking system, and Ron and Jason debate about what that means (and doesn’t mean) for banks and traditional providers of core banking technology. Then, Jason and Jean Donnelly report in from SXSW…
Read MorePODCAST #279 – Fintech For Good (Aired 3/07) Theo Lau from Unconventional Ventures joins us to talk about using technology to do good for customers and communities, and some of the challenges faced by community banks who historically have played a vital role in doing good in their communities, but now are losing in the…
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