In this episode, Paolo Sironi sits down with Rik Coeckelbergs, author of “A New Ethos in Banking”. They discuss how change is impacting banking and the industry’s reputation, exploring what a new ethos in banking should look like, and, more importantly, the needed contributions from the industry to the road ahead. Rik’s book guides decision-makers…

In this episode, Paolo Sironi sits down with Patrick McConnell, author of “Digital Money: Operational Risks and the Threats to Operational Resilience”. They discuss the far-reaching impacts of emerging types of digital money upon financial institutions’ operational risk and resilience profiles. Many new operational risks could potentially arise as digital money innovations are integrated with…

In this episode, Paolo Sironi sits down with Cindy Anderson and Anthony Marshsall, the authors of the “The ROI of Thoughts Leadership” to discuss how business research can help financial institutions to navigate the thought leadership world and make the best informed business decisions. And it’s a good read for all companies willing to invest in…

There is no lack of hype around artificial intelligence. We have only begun to scratch the surface of what this powerful technology can do. While tech and financial services become more intertwined, cutting through the noise has become more difficult but also more crucial. In this episode, Paolo Sironi sits down with Theodora Lau, the…

Generative AI is revolutionizing the workplace, but how can managers harness its full potential beyond just automation? In this episode, Paolo Sironi sits down with Elisa Farri and Gabriele Rosani, the authors of the “Harvard Business Review Guide to Generative AI for Managers”. They explore how leaders can use AI as a strategic partner in problem-solving,…

Paolo Sironi meets Jason Mikula, author of “Banking as a Service: Opportunities, Challenges and Risks of New Banking Business Models”. BaaS is a game changer in the financial services sector, radically transforming both how consumers experience financial products and the business models delivering them. In this conversation, Jason cuts through the hype to provide a measured overview…

Paolo Sironi meets Ronit Ghose, who runs the Future of Finance team in Citi’s thought leadership unit “Citi Global Insights”, and is the author of “Future Money: Fintech, AI and Web 3”. The world of money is rapidly changing, but what does it all really mean? Paolo discusses some book insights with Ronit, who brings…

Paolo Sironi meets Nicola Bilotta, coordinator of the EU-Supervisory Digital Finance Academy and author of “The Geoeconomics of Money in the Digital Age”. In a more contentious world economy, where trade and finance are increasingly interlinked with economic security and geopolitical considerations, questions arise about the underpinnings of the US dollar’s global leadership. For decades,…

Host Paolo Sironi welcomes listeners to another special segment of The Bankers’ Bookshelf, which highlights significant publications for bankers and fintech professionals. For this episode, Paolo introduces Neha Mehta, author of the book One Stop: Unlocking the Power of Super Apps. The book delves into the transformative role super apps are playing in reshaping economies, particularly in Asia,…

In this episode of The Banker’s Bookshelf, host Paolo Sironi and guest Khrystyna Kushnir discuss insights from the IBM report, Banking for Small and Medium Enterprises: Serving the World Economy. The report highlights the evolving needs of SMEs, including access to finance, market entry, and business support, with a notable focus on technology integration. While bankers emphasize…

In this installment of The Bankers’ Bookshelf – guest and host roles mix in a discussion exploring the transformation of banking in the platform economy, focusing on embedded finance and conscious banking. Banks are shifting from traditional product-centric models to value-added services, leveraging data to offer personalized, outcome-driven solutions, especially for small and medium-sized enterprises…

In this episode of The Bankers’ Bookshelf, Paolo Sironi hosts Richard Turrin, author of “Cashless,” as part of the Bankers’ Bookshelf series. They discuss the shift towards a cashless society driven by Central Bank Digital Currencies (CBDCs) and fintech innovations. Turrin explains how CBDCs could reduce reliance on credit cards, lower transaction fees, and streamline commercial…