In episode 22, Bryan and Becca talked with Fintech Takes Founder Alex Johnson about Web3’s influence on the banking sector. That conversation is continued in part two, in which Alex speaks to Banking as a Service, the future of brick-and-mortar branches and the evolution of customer service in a digital-first world.

Cryptocurrency has gone mainstream. Digital assets have been endorsed by major banks across the world and are no longer niche investments made only by those with insider knowledge of blockchain. While the technology has seen a rapid rise in popularity, it’s still not ubiquitous – for the uninitiated, digital currencies still seem foreign, and maybe…

The digital landscape is changing. News of the metaverse, NFTs and cryptocurrency floods our newsfeeds as we hear about Web 3’s promise and limitations. So where do banks fit into this equation? Will crypto ever become less volatile? And do financial institutions need to start thinking about their place in virtual reality? Alex Johnson, the…

For Ron Feldman, it’s a simple equation: The more diverse your workforce, the better off your organization will be. Feldman, the first vice president and chief operating officer at the Minneapolis Federal Reserve, talks withDavid about the Fed’s efforts to hire and retain a more diverse workforce. He also speaks to the positive impact a…

Company culture is top of mind right now.As organizations struggle with the “great resignation,” hiring managers are searching for new ways to attract and retain talent. Josh Levine, the owner of Great Mondays and an expert on company culture, talks with David about the importance of providing workers with more than just monetary incentives and…

Melissa Bradley is busy: She’s the cofounder of Ureeka, a managing partner at 1863 Ventures and a cofounder and managing partner at Sidecar Social Finance. She’s also a professor at Georgetown University. Melissa speaks with David about empowering New Majority – BIPOC – entrepreneurs and reflects on changing demographics in business. “From a demographic perspective,…

Sonia Reinhardt is a senior human resources advisor with GLS Bank and the alumni manager and human development senior advisor for the Global Alliance for Banking on Values Leadership Academy. Sonia talks with Bryan and Becca about how she got into banking, herexperience with microfinance and what the Leadership Academy offers to values-based banking executives….

Mike Bechtel makes his living as a futurist – but in order to make predictions about tomorrow, he grounds himself in the past. “Futurists are just secretly historians,” he says. Bechtel is Deloitte’s chief futurist and talks with David about how companies can prepare for the future whilealso tempering their expectations based on experience. He…

Jan Köpper is the head of the impact transparency and sustainability department at GLS Bank in Germany. Jan talks with Becca and Bryan about his role at GLS as well as how the bank measures its impact and why it’s important for financial institutions to track metrics other than revenue and the bottom line.In addition,…

Melanie Holdsworth is the Organizational Process Excellence Manager for Teachers Mutual Bank Limited, one of the largest customer-owned banks in Australia. Melanie helped to create Hiver, a digital bank geared towards essential workers. Melanie talks about how Hiver got its start as well as values-based banking and Teachers Mutual Bank Limited’s work in the sustainability…

Marilyn Waite knows a lot about sustainability and climate – she also knows the global community has much work ahead if it wants to make real positive change in the long-term. Waite leads the Climate Finance Fund, a $75 million philanthropic platform covering the markets of China, Europe and the United States. She’s also worked…

Kate Hammer’s career path is anything but conventional. Hammer, currently Vancity’s director of government relations, wound up in banking after beginning her career in journalism, working at the New York Times and the Globe and Mail. She’s also been involved in politics, serving as an advisor to Canada’s first female, openly gay premier. Hammer’s varied…