The advantage of FinTechs is that they can usually respond to customer feedback and pivot quickly. They are considered more agile than big banks. But that doesn’t mean all innovation is happening outside the banks. Several banks have been participating in the disruption and hiring people to shift their organizations from the inside. Today, JP…

The UN Global Goals outline 17 goals to End Poverty, Fight Inequality and Injustice, and Fix Climate Change. As you wonder about each of them, you realize that all of the goals are interdependent. Today, on Breaking Banks we are focusing on organizations that are exploring FinTech as a means to financial inclusion. Brett talks…

As the tech disruption takes hold of the financial industries, banks are exploring fintech by supporting accelerators, partnering together, and creating new ways to replace legacy systems. Today, Brett has Dave Birch of Consult Hyperion join the show. They talk with Quartz correspondent Ian Kar about Fintech news and Michael Casey of the MIT Media…

It is official- Millennials are now the biggest consumer generation. And digital natives have more options than ever before, and exercise their options to find the services that meet their needs the best. Today, Brett talks to Samantha Ghiotti of Anthemis, and Aldo de Jong of Claro Partners about their new tool “Always in Beta”,…

Artificial Intelligence is all around us. It affects how many The debate that often surrounds this is about whether the machines will take over and rule us. But the realities of new technologies are more complicated. Today, Brett speaks with NY Times tech columnist and author, John Markoff about his new book “Machines of Loving…

While there are a few cities that strive to be huge FinTech centers, but the opportunities in FinTech are global. Today Brett talks to Rajiv Anand, Group Executive and Head of Retail Bank at Axis Bank in India, who with PingPay has created an intuitive P2P app for its customers. Also, next week is a…

Handling other people’s money requires security and lawfulness, which means that governments often have to intervene with regulations. But regulations are often cited as stifling to innovation, which is the motivating purpose behind FinTech. In the EU, particularly in the UK, the government has worked with the industry to foster FinTech growth while maintaining stable…

Square changed the merchant accounts game, enabling millions of small businesses the convenience of card payments without the hassle, paperwork and fees that banks charge for merchant accounts. And they do it with beautiful design that enhances small businesses and doesn’t clutter their space or create waste. Today Brett King hosts Jesse Dorogusker, Head of…

Despite all the evidence of disruption, there are still many retail banks and credit unions that are resisting the changes that technology are making in the financial system. If they fail to see the signs, they are in hot water. Today, Brett talks with James Haycock, Co-Author of “Bye Bye Banks” to discuss the rapid…

As the Internet of Things becomes a reality, we are producing vast amounts of data. Organizing that data, and knowing how to use it to better serve customers, ride the disruption and continue to innovate. Today Brett talks to Paul Jameson, Managing Director of Global Industries, Cisco, and Jerry Silva, Research Director of IDC Financial…

Maintaining customer security has always been a focus of the payments industry, both for merchants and customers. Being highly susceptible to theft, cash is the least secure. Cards have a little more security, but hackers have managed to invade the security systems of major retailers to steal customer information. And now, some are using scanners…

AI is augmenting our investment decisions in ways that we never imagined. And although it has been shown that computers can provide sounder investment advice than humans, it is not unaffected by the human element. Today Liz Lumley, guest hosting, talks with Paolo Sironi from IBM Analytics about the ways that humans interact with AI…