In 1992, John Hope Bryant brought a bus full of largely White corporate leaders to witness the disinvestment in South Central LA. This was the first big move for Operation HOPE, Inc., a nonprofit that John founded to empower underserved communities through financial literacy. In this episode, John and Jennifer discuss everything he’s learned in…

Tom Spann is no stranger to helping people tackle financial challenges without judgment. He founded Accolade in 2007 to help working Americans navigate their health benefits, then co-founded employee financial wellness company Brightside in 2017. He did so to shed light on what he sees as a critical, yet underserved, part of health equity: financial…

A longtime finhealth champion in the credit union industry, Gigi Hyland has spent her career empowering credit unions to work within their communities to address today’s unique financial health challenges. In this episode, Gigi and Jennifer discuss how credit unions can better serve their members’ financial needs, technology’s role in building financial well-being, and the…

As a doctor’s son, Michael Hsu sees many parallels between the financial health movement and the goals of medicine: “The point is not to administer medicine. The point is to have healthy patients so that they can go about their lives.” He applies that perspective daily in his work as Acting Comptroller of the Currency….

Holly O’Neill believes in the importance of building a consumer-first culture, having spent most of her career designing banking products and services around the true financial health needs of customers. Now, as president of retail banking for Bank of America, Holly joins Jennifer to discuss her work advocating for the financial health of consumers and…

There are few people more familiar with the financial lives of Americans than Rachel Schneider.  Her seminal research on working families has profoundly changed our understanding of the financial struggles faced by families and communities across the U.S. An author-turned-entrepreneur, Rachel joins Jennifer to talk about her work on the pivotal Financial Diaries project and…

In this episode of EMERGE Everywhere, Jennifer sits down with Shamina Singh, Founder and President of the Mastercard Center for Inclusive Growth, to explore her fascinating career from politics to the private sector. Shamina discusses her quest for a more sustainable and equitable future, and how she’s developing solutions to make the global economy work…

Honeybee CEO and co-founder Ennie Lim shares her experiences launching the financial wellness fintech in the wake of her own personal financial challenges. In this episode of EMERGE Everywhere, Ennie joins Jennifer to talk about coping with gender discrimination in financial services, helping employers navigate operational transformation through the height of the pandemic, and uncovering…

To CEO Jeff Jones, H&R Block isn’t just a tax prep company – it’s an engine for growing financial confidence. In this episode of EMERGE Everywhere, Jennifer and Jeff talk about how his penchant for studying behavior and his own experience with financial hardship led him to center the company’s growth strategy on a sense…

Dr. Tamarah Duperval-Brownlee has spent her career working to solve social disparities in the healthcare space. Today, the Chief Health Officer at Accenture is one of the most respected health leaders in the country. In this episode of EMERGE Everywhere, Jennifer sits down with Tamarah to talk about the pandemic’s effect on the medical community,…

Her Majesty Queen Máxima of the Netherlands’ passion for financial inclusion began as a child in Argentina, navigating the impacts of hyperinflation on families and desire to act. In her role as the United Nations Secretary-General’s Special Advocate for Inclusive Finance for Development (UNSGSA), she champions access to affordable and safe financial services for communities…

It’s been a roller coaster of a year. Still, one thing is certain: There is a growing chorus of leaders committed to improving financial health for all – teaching us that while the context in which we operate matters, acting in line with our values matters more. In a special year-end episode of EMERGE Everywhere,…