In This Episode

This week on Breaking Banks we’re continuing our series on Brett King’s new book, Branch Tomorrow, featuring interviews with contributing authors: Bruno Diniz, Efi Pylarinou,Jim Marous, Paolo Sironi, and Richard Turrin. Each brings specialty in different markets giving Branch Tomorrow a multi-perspective look at banking, banking culture, and the future of financial services across the globe, from the US to India, Europe, China, and Latin America.

In this episode, Branch Tomorrow co-author Efi Pylarinou, a leading global fintech and tech influencer, shares insights on branch transformation from the European zone. Efi delves into some of the uniqueness, challenges and opportunities of the European market — a great example of diversity and different ways of operating — one item of note, the large Post Office networks that can essentially compete with fintechs and offer services.

In looking at the evolution of banking and to the future of banking in Europe, Efi and Brett focus on the transition from traditional banking to digital-only models like Revolut, breaking down what makes them successful, taking a close look at the economics of the different models. They also explore how AI is reshaping customer experiences in banking, the impact of cashlessness, and the social implications of some of these changes.

How will regulatory challenges shape the future of banking? Will shared banking spaces emerge as a solution for branches? In the next five years, in Europe and globally, will we see new disruptors that will challenge existing disruptors from the last decade?

The future of banking is here. Branch Tomorrow, a must-read for future-focused leaders dedicated to thriving in the digital transformation of finance — available mid-September. Get a sneak peek by listening now!