Challenging small business banking, the importance of a single point of access, and why fintechs should look at Puerto Rico as a place to set up shop

Fintech, Small Business, and the American Dream

Creating conversations, understanding customers, and introducing the “new parent” test for Fintech

Securing your mobile app, vulnerabilities in APIs, and finding the right security partners

The benefits of showing (not telling) at Finovate, empowering your CX agents to do their best work, and Dan’s personal search for great experiences as a customer.

Data ownership, financial inclusion, and the fundamentals of banking.

Hacker economics, how not to make yourself a target, and keeping Kevin in a white hat.

Financial inclusion via payments, being a female founder in fintech, and post-#FinovateSpring traction.

Defining a “sou sou,” can we call millennials underbanked?, and diplomacy vs. fintech as a career choice