Jelena McWilliams: Banking with Empathy

For Jelena McWilliams, the mission of the Federal Deposit Insurance Corporation (FDIC)  – to maintain stability and public confidence in the nation’s financial system – is a personal one. After immigrating to the U.S. with only $500, she put herself through undergraduate and law school to become one of the leading voices for financial inclusion. In this episode, Jelena shares with Jennifer what it’s like to head the FDIC during a time of such extreme economic hardship and uncertainty, revealing her keen sense of empathy for the challenges currently facing the most financially vulnerable Americans.