FinovateFall Best of Show winner Krida’s AI layer is transforming the lending process and deepening relationships to make the process easier for everyone.
Detailed Summary:
Krida, cofounders by Shivangi Khanna and Sophie Jewsbury join Greg on this episode to talk about their assistive AI tools for commercial loan officers in relationship banking and localized community banking. Krida focuses on streamlining the commercial lending process through workflow automation. The platform they demoed in New York addresses the universal pain point of document collection and processing by automating the feedback loops between borrowers and loan officers, pre-filling forms, and reducing overall cycle time from lead generation to loan application completion. The system can work as a standalone solution that integrates with existing core banking systems or it can function alongside loan origination systems to maintain established workflows.
Shivangi and Sophie share their experience post-demo, where they discovered broader market appeal than they anticipated. While they originally designed their product alongside community and regional banks, they were pleasantly surprised by significant interest from credit unions looking to build out their commercial banking platforms. Additionally, super regional and national banks approached them, expanding their potential customer base beyond their initial target market. Both co-founders emphasized that the pain points they address – manual document processing, understanding diverse business requirements across different locations, and data entry work – are universal across all types of financial institutions, regardless of size or organizational structure.
The conversation concludes with some personal background for both Sophie and Shivangi. Shivangi talks about spending nearly a decade in finance and technology, including time at JPMorgan Chase working with interest rates and regional bank balance sheets, which provided deep insights into banking operations and regulatory compliance. For her part, Sophie previously built an SME lender in Southeast Asia and worked as a bank consultant at McKinsey, giving her firsthand experience with manual processes in lending workflows. These experiences have helped them to make Krida into the Best of Show winning solution that it is today.
More info:
Krida: https://www.krida.ai/ ; https://www.linkedin.com/company/krida-ai/
FinovateFall Demo: https://finovate.com/videos/finovatefall-2025-krida/
Shivangi Khanna: https://www.linkedin.com/in/shivangik/
Sophie Jewsbury: https://www.linkedin.com/in/sophiejewsbury/
Greg Palmer: https://www.linkedin.com/in/gregbpalmer/
Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/
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