Creating conversations, understanding customers, and introducing the “new parent” test for Fintech

Securing your mobile app, vulnerabilities in APIs, and finding the right security partners

The benefits of showing (not telling) at Finovate, empowering your CX agents to do their best work, and Dan’s personal search for great experiences as a customer.

Data ownership, financial inclusion, and the fundamentals of banking.

Hacker economics, how not to make yourself a target, and keeping Kevin in a white hat.

Financial inclusion via payments, being a female founder in fintech, and post-#FinovateSpring traction.

Defining a “sou sou,” can we call millennials underbanked?, and diplomacy vs. fintech as a career choice

The value of momentum, life and legacy planning, and helping financial services customers grow up.

A recap of the #FinovateSpring Best of Show win, breaking free from #fintech’s categorizations, and answering the question, “Are you going to pay us back?”

Episode 1: Jim Bruene Greg Palmer hosts Jim Bruene, Founder of Finovate Conferences, talking the origin of the 7 minute Finovate format, the biggest thing missing in #fintech today, and dolphins in the Thames.