Episode 453: Made in Canada: Principles Based Consumer Innovation & Keeping Customers Happy

In This Episode

In today’s episode of Breaking Banks, host Brett King connects with John Pitts, Policy Lead at Plaid and Shekher Puri, VP Digital Components and Platforms at RBC. They discuss RBC and Plaid’s recent partnership and opportunities for banks and fintechs to collaborate to bring the best of open finance connectivity to consumers, particularly those in Canada — where they just installed a new open banking lead in a country that is cited as one of the first to prioritize open banking regulation around the globe.

Then, Greg Palmer, Finovate host, speaks with Tiffani Montez, Principal Analyst, Banking Lead, Insider Intelligence on keeping customers happy in times of economic uncertainty — finding opportunity in challenging times.

Enjoy the episode!

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