In this episode of Breaking Banks Africa, host Matteo sits down with Mikhail Velichko, CEO of AccèsBanque Madagascar (ABM), to explore how innovation is driving financial inclusion in one of the world’s most underserved banking markets. With fewer than 10% of adults using formal banking services and most businesses operating informally, Madagascar presents unique challenges for lenders and entrepreneurs alike.
Mikhail shares how ABM leverages AI, chatbots, alternative data, and automated credit processes to expand access to finance for MSMEs while maintaining sustainable growth. He also discusses the importance of financial education, local talent development, and community-based outreach in building trust and bringing more people into the formal economy.
The conversation also previews Mikhail’s participation in the Global SME Finance Forum, where he will discuss the role of AI in advancing financial inclusion.