Join us for this episode of Breaking Banks as JP Nicols hosts Mark Donohue, Founder and Managing Director of iSky Research. JP and Mark discuss trends in the digital banking user experience and consider what initiatives bank executives should prioritize in the current landscape. Then stayed tuned, JP sits down with regular contributor and the Godfather of Snark, Ron Shevlin. JP and Ron delve into the hurdles banks face in innovation efforts and the rise of checking account openings in digital channels.

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