Today is the 100th episode of Breaking Banks!!! To celebrate this milestone, we are celebrating our hometown, New York City, and talking with the people that are helping it become a fintech capital, with investments exceeding any other city. Brett is hosting NYC Commissioner Julie Menin to talk about the programs for financial empowerment, NY…

How do companies build customer relationships so they foster customer loyalty? The question is important in startups and established players. Today Brett King talks with Duena Blomstrom (@duenablomstrom) about focusing on emotional experience in the user experience. Then he chats with Business Rockstar COO and Founder of TrepScore about startups in LA and what makes…

Is the best structure for the bank of tomorrow a digital bank that still offers bundled services? Or is it digital banking provided by services of choice and then accessed from the same channels? The great banking debate- Digital bank or digital banking? Jim Marous moderates as Brett King takes the side of digital banking,…

It is difficult to build wealth without access to the financial system, but banking services have often been too expensive for the poor. As the saying goes- it is expensive to be poor. Advocates for financial inclusion see financial technology as part of the answer to help people gain access, build wealth, and have a…

It is conference season, and this week, Brett and Breaking Banks were at the Xponential Finance Conference where we got to Interview Singularity University Professor Brad Templeton! Earlier we spoke to Christel Quek, the content leader for Twitter in Asia, Middle East, North Africa, Russia, and Greater China about the changes that we can expect…